Hi Michael
The coffee machine arrived yesterday safe and extremely well packaged thank you.
We have had great fun learning to use it……I’ve never drunk so many coffees in one day in all my life. It looks like it’s been well looked after. 
It’s been a real pleasure to deal with you. You’ve been very professional but I also appreciate the personal touch you give in your emails.
Thank you so much. We are delighted!
Kind regards
Kay

On the Breeze radio station, one of main features is 'Win A Wish' where we try to grant wishes for listeners.

Recently we received this from Lynn Roberts :

Hi Guys I have a friend who has two Autistic boys and one of her boys would love his own miniature fridge I know this sounds bizarre but you would understand if you knew them.I would love to maybe get hold of one for him,all he has ever wanted for over 10 years was a fridge for birthdays or Christmas.

Hope you can help they are a wonderful family.

regards

Lynn

We hopped online and googled 'mini fridges' and up came the website for Smart Coffee Solutions. I emailed Michael and before the end of the day he came back to me with a very generous offer of a 15L Waeco mini fridge. We called the family on air with the news and they were over the moon! Michael's gesture made for some very 'warm fuzzies'

Thanks again

Regards

Robert Scott and Robert Rakete

The Breeze 

Hi Michael,
just emailing a belated thank you for helping with the set up of our new Jura coffee machine, we have been up and running for about a month now and it is a great little machine which makes really great coffee.

So thanks again for your expertise and making the set up easy for us.

Cheers,
Paul

Thank you so much for your help and efficiency in sourcing the correct water filter cartridge for my ENA 5 machine. The "whole world", I feel, should know about your wonderful, efficient and extremely courteous service. Such a pleasure doing business with you.

Kind regards, Christine